Legal Information
Privacy Policy and Terms of Service
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Last updated: 11/30/2025
Privacy Policy Overview
This Privacy Policy describes how Tenscit (“we,” “our,” or “us”) collects, uses, and protects your information when you use our academic writing assistance platform.
Information We Collect
Personal Information
- Name and email address for account creation
- Payment information for subscription services
- Institutional affiliation (for educational accounts)
Document Content
- Academic documents uploaded for analysis
- Writing samples for grammar and citation checking
- Research materials and references
Usage Data
- Feature usage patterns and preferences
- Analysis results and feedback
- Device and browser information
How We Use Your Information
- Provide academic writing assistance and analysis services
- Improve our AI models and service quality
- Process payments and manage subscriptions
- Send important service updates and notifications
- Ensure platform security and prevent abuse
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- With trusted service providers who assist in our operations
- In case of business transfers or mergers
Data Security
We implement industry-standard security measures to protect your information:
- End-to-end encryption for document transmission
- Secure data storage with regular backups
- Access controls and authentication protocols
- Regular security audits and updates
Your Rights
You have the right to:
- Access and download your personal data
- Correct inaccurate information
- Delete your account and associated data
- Opt out of marketing communications
- Data portability to other services
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: support@tenscit.com
Response Time: We typically respond within 24-48 hours